This page explains what information Astro Haven collects when you visit this site or write to us, and what happens to it. The short version: we collect almost nothing, and we never sell or trade anything.
We only ever hold what you hand us yourself: the details in an enquiry, an email address to reply to, and the correspondence that follows. There is no account system and no hidden profile.
Everything you send is used to deal with your enquiry and nothing else. No profiling, no automated decisions, no passing your address around.
We run no trackers. One browser setting is saved locally — the fact that you dismissed our notice — and deleting it simply brings the notice back.
We do not sell, rent or trade your information. It is disclosed only if the law obliges us to, and to no one else.
Correspondence is kept only as long as it is needed to handle your matter and any follow-up, after which it is deleted. Records we are legally required to keep are kept for the statutory period and no longer.
Access, correction, deletion, and objection to any use — all of these are yours to request, free of charge. One message to hello@astro-haven.com is enough.
What little we hold is stored on access-controlled systems and is not accessible to anyone outside the business.
The data controller for this site is Astro Haven. Anything unclear in this policy — write to hello@astro-haven.com and a person will answer.